Anti-SPAM Policy
(Revised December 2006)
HyperText Group is a permission based e-mail service provider. Our clients use our
services to send informational, transactional and promotional e-mail to their customers
and prospects.
This anti-spam policy applies to anyone that uses HyperText Group’s services. HyperText
Group’s policies strictly forbid the use of our service for transmission of unsolicited
bulk e-mail. All HyperText Group users have agreed not to use our service to send
unsolicited e-mail.
HyperText Group does not under any circumstance tolerate the use of spam. For the
purpose of this anti-spam policy, spamming means sending bulk e-mail to a recipient
who has: (i) not explicitly requested to be included on that list to receive the
type of email being sent; or (ii) if the recipient has explicitly granted such consent,
but has withdrawn that consent by unsubscribing from that list within a reasonable
period of time prior to that mailing. Reasonable period of time means that period
of time required to allow for the list to be updated after a list member unsubscribed,
which in ordinary circumstances would be no more than three to four hours.
HyperText Group reserves the right to monitor any and all e-mail campaigns in an
effort to prevent any misuse of our services.
Upon HyperText Group's receipt of a complaint of spamming against a specific HyperText
Group user, HyperText Group will thoroughly investigate such complaint. Depending
on the results of such investigation, the user’s account may be terminated, disallowing
that user any account access.
Notwithstanding the above paragraph, HyperText Group reserves the right to terminate
a user's account for abuse of HyperText Group's service at any time with, or without
prior notice.
- Initiating, procuring, arranging or facilitating the sending of un-solicited bulk
e-mail to promote or advertise either directly or indirectly a web site containing
a web panel supplied by HyperText Group, a web panel utilized to post data to HyperText
Group, or an e-mail address utilized to collect and post data to HyperText Group.
- Improperly collecting e-mail addresses in a manner that is contrary to the definition
of single opt-in (“SOI”) as found in the acceptable use policy, including initiating,
procuring, arranging or facilitating the scripting of a web panel or manually subscribing
e-mail addresses not in a user’s list database, (through the use of rented, purchased,
transferred or harvested e-mail addresses) in an attempt to: (i) add these e-mail
addresses to a user's data base; or (ii) cause HyperText Group’s system to generate
subscription verification e-mails, confirmation requests or list invitations to
consumers without their consent, so as to allow for the adding of these e-mail addresses
to a user’s list database.
- Initiating the transmission of a message with a false or deceptive from address,
subject line, message content or link.
- Deliberately conducting a mailing in a manner that violates the publicly posted
guidelines of any receiving network to which that mailing is sent.
- Facilitating the sending of e-mail that is contrary to any applicable law, rule
or regulation.
- Any act that involves directly or indirectly the initiating, procuring, arranging
or facilitating of any activity that may or will result in the sending of un-requested
bulk e-mail.
- Any use of HyperText Group's services in an improper manner as determined by HyperText
Group in its sole discretion.
If you have received an unsolicited e-mail from HyperText Group's network, tell
us. Forward the message you received, including the mail headers, to abuse at hypertextgroup
dot com. Include a note letting us know that the message is spam, and that you did
not specifically request to receive information from the sender.
At all times, HyperText Group’s customers must fully co-operate with any investigation
carried out by, or on behalf of HyperText Group, Inc.