How to Add a Safe Sender to Your Safe List

Many email programs & Internet Service providers now utilize "filters" or most commonly known as "Spam Filters" to block an email if it comes from what is called and "Unknown Sender". An unknown sender is anyone who has not been added by the recipient to their safe list. Basically, in order to make sure you continue to receive emails from a specific person and they do not get sent to your junk mail folder, you need to add the sender to your safe list.

We have put together some quick and easy instructions to show you how to add someone to your safe list. If your email client or ISP is not listed here, please contact them directly for instructions.


AOL Version 9.0

To make sure that email from a specific person is sent to your Inbox instead of your junkmail folder, you need to add their email to your "People I Know" list. Here is how you do it:

Open the any email the person you want to add sent to you
Click on the "Add Address button". This is on the right-hand side. Once you click it, the person will automatically be added to your People I Know" list.

AOL Version 8.0

  1. For AOL 8.0, choose "Allow mail from AOL Members and addresses listed"
  2. Type in the address
  3. Click Add.
  4. Choose "Ok" displayed at the bottom.

AOL Version 7.0

  1. Go to Keyword Mail Controls
  2. Select the screen name to which the email is sent
  3. Now choose 'Customize Mail Controls' For This Screen Name
  4. For AOL 7.0, include in the section, "exclusion and inclusion parameters", the domains from which the email is sent.

Yahoo

Yahoo mail uses combination of bulk mail folders and filters. If you are not receiving email from a specific person, check your Bulk Mail, locate the filtered email, and choose "this is not Spam," next to the " From" field.

Or to create filter for your email:

  1. In Yahoo mail, click the "Mail Options" link on the top-right navigation bar, and then choose "Filters" located on the left side of the page, under the Spam column.
  2. To create a new filter, click the "Add Filter" link on the Filters page.
  3. Choose the field you want to match in the incoming message. For example, select the one of the following headers: From, To/Cc, Subject, or Body to match.
  4. Choose the criterion by which you want a match to be made. For example: contains, ends with.
  5. Enter the text string to compare. For example: @friendsemail.com
  6. Choose the destination folder to which you would like the message delivered. Note you can create a folder by selecting [new folder].
  7. If you have more than one filter, you'll also see "up" and "down" arrrows to the right of the filter list. Use these buttons to select the placement of your new filter within your existing sequence of filters. Filter order is important because Filter 1 will be the first filter applied to an incoming message, Filter 2 will be the next, and so on until a match is made or all filters are passed. If no filters match an incoming message, it will be delivered to your inbox.
  8. Be sure to click the "Add Filter" button to put your new filter into effect, after you've selected a folder in which to file the e-mail.

Online Help for Yahoo Mail:
http://help.yahoo.com/help/mail/manage/manage-06.html
http://help.yahoo.com/help/us/mail/index.html


Outlook 2003

Setting Junk E-Mail Filters in Outlook 2003

In Outlook 2003, the Junk E-Mail Filter is turned on by default. The first time Outlook 2003 moves a message to the Junk E-mail folder, it will notify you with a dialog box.

To change junk e-mail settings in Outlook 2003:

  1. On the Tools menu, select Options.
  2. In the Options dialog box, in the E-mail section, click Junk E-mail.
  3. Choose the level of junk e-mail message protection you want. Click OK.
  4. To add a sender to your Safe Senders List, Safe Recipients Lists, or Blocked Senders List
  5. Right-click on a message from the sender.
  6. Point to Junk E-mail, and click either Add Sender to Safe Senders List, Add Sender to Blocked Senders List, or Add Recipient to Safe Recipients Lists.

Outlook 2003 Online Help:
http://www.microsoft.com/office/editions/prodinfo/junkmail.mspx


Hotmail

To ensure that email you want to receive is not sent to your Hotmail Junk E-Mail folder, you can add the email address or domain (A domain is the portion of the e-mail address that comes after @ -- e.g. @ .hotmail.com) to your Hotmail Safe List.

  1. Go to the Options page. (upper right of screen)
  2. On the left side of the page, click Mail, and then click Junk E-Mail Protection.
  3. Click on Safe List.
  4. Type an address or domain (a domain is the part of an e-mail address that follows the @ sign) from which you always want to receive messages, and then click Add.
  5. Click OK.

Earthlink

If you are not receiving email at Earthlink, there are two actions you can take:

  1. Check "Suspect Email" folder
  2. Add sending domain to your address book

With Earthlink, if you have SpamBlocker turned on, suspect messages are automatically send to your Suspect Email folder if the domain is not in your address book. While in the Suspect Email folder, if you see a message from the a person you want to receive email from, select the Move to Inbox and Add Contact option from the pull down menu

This will add the domain to your Address Book for future email delivery assurance

Address Book Inclusion

  1. Go to your Address Book tab in Mail view
  2. Click the Add button to insert a new contact
  3. Fill in the email address of the sender.

MSN Subscribers

MSN 8

  1. Click on 'E-mail settings'.
  2. Click on the 'Junk Mail' link.
  3. Click on 'Safe List'.
  4. Click on 'Add an item to this list'.
  5. Type in or cut and paste the email address you want to add into the the Safe List box and then click 'Add'.

MSN 9

  1. Click on 'Settings: E-mail | Junk e-mail'.
  2. Click on the 'Junk E-mail Guard' link.
  3. Click on 'Safe List'.
  4. Click on 'Add an item to this list'.

Juno/Netzero

  1. From your mailbox screen click on the 'Address Book' tab.
  2. Next to the 'Lists' tab Click the 'Add new contact' link.
  3. Type in or cut and paste the email address you want to add into the 'Email Address' block, and then click the 'Save' button.

Cloudmark SpamNet

  1. Select Cloudmark
  2. Select Options from the Cloudmark SpamNet toolbar in Outlook.
  3. Click Advanced.
  4. Go to the Whitelist tab.
  5. Click the Add button.
  6. Type: the email address you want to add to a safelist
  7. Click OK
  8. Click OK
  9. Click Yes
  10. Click OK
 
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