How to Add a Safe Sender to Your Safe List
Many email programs & Internet Service providers now utilize "filters" or most commonly
known as "Spam Filters" to block an email if it comes from what is called and "Unknown
Sender". An unknown sender is anyone who has not been added by the recipient to
their safe list. Basically, in order to make sure you continue to receive emails
from a specific person and they do not get sent to your junk mail folder, you need
to add the sender to your safe list.
We have put together some quick and easy instructions to show you how to add someone
to your safe list. If your email client or ISP is not listed here, please contact
them directly for instructions.
AOL Version 9.0
To make sure that email from a specific person is sent to your Inbox instead of
your junkmail folder, you need to add their email to your "People I Know" list.
Here is how you do it:
Open the any email the person you want to add sent to you
Click on the "Add Address button". This is on the right-hand side. Once you click
it, the person will automatically be added to your People I Know" list.
AOL Version 8.0
- For AOL 8.0, choose "Allow mail from AOL Members and addresses listed"
- Type in the address
- Click Add.
- Choose "Ok" displayed at the bottom.
AOL Version 7.0
- Go to Keyword Mail Controls
- Select the screen name to which the email is sent
- Now choose 'Customize Mail Controls' For This Screen Name
- For AOL 7.0, include in the section, "exclusion and inclusion parameters", the domains
from which the email is sent.
Yahoo
Yahoo mail uses combination of bulk mail folders and filters. If you are not receiving
email from a specific person, check your Bulk Mail, locate the filtered email, and
choose "this is not Spam," next to the " From" field.
Or to create filter for your email:
- In Yahoo mail, click the "Mail Options" link on the top-right navigation bar, and
then choose "Filters" located on the left side of the page, under the Spam column.
- To create a new filter, click the "Add Filter" link on the Filters page.
- Choose the field you want to match in the incoming message. For example, select
the one of the following headers: From, To/Cc, Subject, or Body to match.
- Choose the criterion by which you want a match to be made. For example: contains,
ends with.
- Enter the text string to compare. For example: @friendsemail.com
- Choose the destination folder to which you would like the message delivered. Note
you can create a folder by selecting [new folder].
- If you have more than one filter, you'll also see "up" and "down" arrrows to the
right of the filter list. Use these buttons to select the placement of your new
filter within your existing sequence of filters. Filter order is important because
Filter 1 will be the first filter applied to an incoming message, Filter 2 will
be the next, and so on until a match is made or all filters are passed. If no filters
match an incoming message, it will be delivered to your inbox.
- Be sure to click the "Add Filter" button to put your new filter into effect, after
you've selected a folder in which to file the e-mail.
Online Help for Yahoo Mail:
http://help.yahoo.com/help/mail/manage/manage-06.html
http://help.yahoo.com/help/us/mail/index.html
Outlook 2003
Setting Junk E-Mail Filters in Outlook 2003
In Outlook 2003, the Junk E-Mail Filter is turned on by default. The first time
Outlook 2003 moves a message to the Junk E-mail folder, it will notify you with
a dialog box.
To change junk e-mail settings in Outlook 2003:
- On the Tools menu, select Options.
- In the Options dialog box, in the E-mail section, click Junk E-mail.
- Choose the level of junk e-mail message protection you want. Click OK.
- To add a sender to your Safe Senders List, Safe Recipients Lists, or Blocked Senders
List
- Right-click on a message from the sender.
- Point to Junk E-mail, and click either Add Sender to Safe Senders List, Add Sender
to Blocked Senders List, or Add Recipient to Safe Recipients Lists.
Outlook 2003 Online Help:
http://www.microsoft.com/office/editions/prodinfo/junkmail.mspx
Hotmail
To ensure that email you want to receive is not sent to your Hotmail Junk E-Mail
folder, you can add the email address or domain (A domain is the portion of the
e-mail address that comes after @ -- e.g. @ .hotmail.com) to your Hotmail Safe List.
- Go to the Options page. (upper right of screen)
- On the left side of the page, click Mail, and then click Junk E-Mail Protection.
- Click on Safe List.
- Type an address or domain (a domain is the part of an e-mail address that follows
the @ sign) from which you always want to receive messages, and then click Add.
- Click OK.
Earthlink
If you are not receiving email at Earthlink, there are two actions you can take:
- Check "Suspect Email" folder
- Add sending domain to your address book
With Earthlink, if you have SpamBlocker turned on, suspect messages are automatically
send to your Suspect Email folder if the domain is not in your address book. While
in the Suspect Email folder, if you see a message from the a person you want to
receive email from, select the Move to Inbox and Add Contact option from the pull
down menu
This will add the domain to your Address Book for future email delivery assurance
Address Book Inclusion
- Go to your Address Book tab in Mail view
- Click the Add button to insert a new contact
- Fill in the email address of the sender.
MSN Subscribers
MSN 8
- Click on 'E-mail settings'.
- Click on the 'Junk Mail' link.
- Click on 'Safe List'.
- Click on 'Add an item to this list'.
- Type in or cut and paste the email address you want to add into the the Safe List
box and then click 'Add'.
MSN 9
- Click on 'Settings: E-mail | Junk e-mail'.
- Click on the 'Junk E-mail Guard' link.
- Click on 'Safe List'.
- Click on 'Add an item to this list'.
Juno/Netzero
- From your mailbox screen click on the 'Address Book' tab.
- Next to the 'Lists' tab Click the 'Add new contact' link.
- Type in or cut and paste the email address you want to add into the 'Email Address'
block, and then click the 'Save' button.
Cloudmark SpamNet
- Select Cloudmark
- Select Options from the Cloudmark SpamNet toolbar in Outlook.
- Click Advanced.
- Go to the Whitelist tab.
- Click the Add button.
- Type: the email address you want to add to a safelist
- Click OK
- Click OK
- Click Yes
- Click OK