Frequently Asked Question

How do I setup my email account in Microsoft Outlook 2003?
How do I setup my email account in Microsoft Outlook 2007?
How do I submit a support ticket?
What is HyperMail?
What is a HyperSite?
I haven't registered a domain, what do I do?
How does hosting work?

Setting up an email account in Microsoft Office 2003

1. In Microsoft Outlook, Select Tools -> Email Accounts.

2. On the E-mail Accounts wizard window, select "Add a new e-mail account" and click Next.

3. For your server type, select "POP3" and click Next.

4. On the Internet E-mail Settings (POP3) window, enter your information as follows:

Your Name: Enter your first and last name.
E-mail Address: Enter your e-mail address.
User Name: Enter your e-mail address, again.
Password: Enter the password you set up for your e-mail account.
Incoming mail server (POP3): Enter mail.yourdomainname.com for your incoming mail server.
Outgoing mail server (SMTP): Enter mail.yourdomainname.com for your outgoing mail server.

5. Click "More Settings".
On the Internet E-mail Settings window, select the "Outgoing Server" tab.
Select "My outgoing server (SMTP) requires authentication." Leave the "Use same settings as my incoming mail server" radio button selected. Press Ok.

6. Back on the window entitled "Email Accounts", press the "Test Account Settings" Button. The results should look like the following. Press the close button.

7. Press the "Next" button, then press "Finish"

8. If step 6 fails, you can try closing the window, clicking the "More Settings" button, clicking on the "Advanced" Tab, and changing the Outgoing Server (smtp) port from port 25 to port 587 . Press "Ok". On the Email Accounts window try testing the account settings again.

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Setting up an email account in Microsoft Office 2007

1. In Microsoft Outlook, Select Tools -> Account Settings

2. On the E-mail Accounts wizard window, select the "New" button on the "Email" tab.

3. Select "Microsoft Exchange, Pop3, Imap, or Http" and press "Next"

4. Select the "Manually configure server settings or additional server types" checkbox and hit "Next".

5. Select "Internet Email" and hit "Next".

6. On the Internet E-mail Settings window, enter your information as follows:

Your Name: Enter your first and last name.
E-mail Address: Enter your e-mail address.
Account Type: POP3
Incoming mail server (POP3): Enter mail.yourdomainname.com for your incoming mail server.
Outgoing mail server (SMTP): Enter mail.yourdomainname.com for your outgoing mail server.
User Name: Enter your e-mail address, again.
Password: Enter the password you set up for your e-mail account.

7. Click "More Settings".
On the Internet E-mail Settings window, select the "Outgoing Server" tab.
Select "My outgoing server (SMTP) requires authentication." Leave the "Use same settings as my incoming mail server" radio button selected. Press Ok.

8. Back on the window entitled "Email Accounts", press the "Test Account Settings" Button. The results should look like the following. Press the close button.

9. Press the "Next" button, then press "Finish"

10. If step 8 fails, you can try closing the window, clicking the "More Settings" button, clicking on the "Advanced" Tab, and changing the Outgoing Server (smtp) port from port 25 to port 587 . Press "Ok". On the Email Accounts window try testing the account settings again.

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Submit a support ticket

Click HERE to go to submit a support ticket, or go to http://support.hypertextgroup.com. Once there, click on 'Submit a ticket', fill out the form, and click 'Send'. We will be contacted instantly and will help resolve your issue as soon as possible.

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What is HyperMail?

HyperMail is one of the most advanced email marketing applications on the market. What sets HyperMail apart is the fact that once you're copy of the application has been developed, it's yours! Most email marketing providers charge astonishing monthly fees and user liscense fees that get into the thousands of dollars every month. With only a small monthly hosting fee and extremely high blasting limits, you have total control over marketing your business. Click here for more information.

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What is a HyperSite?

HyperSite is an extremely inexpensive solution for obtaining a presence on the web. The HyperSite is a semi-custom, database driven website starting at $349! This includes everything you will need to put yourself out there without breaking your wallet. Click here for more information.

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Domain Registration

Domains can be registered through us by going to http://www.hypertextdomains.com or clicking here. Registering domains through HyperText Domains is less expensive than most other registrars. It also makes doing business with HyperText Group much smoother because there aren't any 3rd parties involved. You're website and domain registrar will be one in the same.

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How does hosting work?

Our web hosting starts at $29.99 a month and includes space on our web server, email, and database access. Utilizing a full Microsoft hosting environment, we can migrate any existing site to our system. Click here for more information.

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